Get in Touch

Shop. We Deliver

We're here to support our community of shoppers and vendors. Reach out to us anytime.

How can we help you?

At SafariBid, we prioritize communication and support. Our team is dedicated to ensuring your experience—whether as a buyer or a seller—is seamless and productive.

Customer Support

Need help with an order or have a question about our services?

support@safaribid.com

Vendor Partnerships

Interested in selling your products on SafariBid?

partners@safaribid.com

General Inquiries

For any other questions or information about our ecosystem.

info@safaribid.com

Our Headquarters

Nairobi, Kenya — SafariBid Hub

Business Hours

Mon - Sat: 8:00 AM - 9:00 PM

Live Chat

Available 24/7 for urgent delivery issues and marketplace support.

Email Support

Typical response time: Under 2 hours during business hours.

Phone Support

Direct line to our customer success team for priority issues.